3.9
Outdoorsy memberHost since April 2022
67% response rateTypically responds in less than 6 hours
About Carrie Wong's RV rentals
Hello! My name is Carrie Wong and grew up in Sebastopol now living in Santa Rosa. I have two children who both just graduated colleges last year, my son Jake just built my Mercedes sprinter van for me. I am a breast cancer survivor and real estate investor. Family is most important to me and find joy with cooking, gardening, my dogs, being on or near any body of water, sailing, sunsets, kayaking, or boating.
3.9
Outdoorsy memberHost since April 2022
67% response rateTypically responds in less than 6 hours
Memories made on trips with Carrie Wong's RVs
Nicola D.
1November 2023
Beautiful & tasteful remodel.Two Dash light were on indicating attention needed for ABS & ASR/BAS. Owner was nonchalant and dismissive of these lights.Brakes were soft. Safety issue was down played by owner.Back door has damage that makes door difficult to close. If it doesn’t engage correctly.Van towed back after 1 day.I am waiting for a refund for my 2 remaining days.
3 Photos submitted by Nicola D.
Outdoorsy
0October 2023
The Host canceled the booking 0 days before departure. This is an automated posting.
Joseph M.
5October 2023
We took the Betsy Bee out for a weekend along the California Coast. Here is the rundown and important things you need to know:Rental Experience: 5-stars
The owner is a delight. Carrie did everything she could to make our experience pleasant. This was particularly notable as she had a lot going on the weekend we rented, but still made time to give us the information we needed for our trip. Her communication with us was great.Van Experience: 2 stars
The Betsy Bee is a 2006 Dodge Sprinter with almost 240,000 miles. It drove, sounded, and felt its age. Do not expect this van to be a cultured modern Mercedes Sprinter. Its diesel engine ran well, but used 13.8 gals of fuel to travel 200 miles. Not a fuel sipper.The van showed significant sway as we drove. Its older suspension I suspect was the culprit. My companion hated it and found herself bracing through every curve to the extent that at the end of our short 2-hour drive her legs ached. And this was us traveling at well below speed limit speeds.The Bee is missing crucial safety features including a back-up camera. Throughout our trip several warning lights remained lit, raising concerns. Carrie missed letting us know about those. We were very surprised during orientation that while the van came with a great stereo system that supported Car Play, the option to include a back-up camera was not chosen.The build itself was functional if cramped. The bed was comfortable memory foam and slid forward to be a full queen and back to create a bit more room in the van. The refrigerator worked well, but is located under a seat that made it hard to access. The sink and water system worked, but was home made in design of its supply and grey water. You could not drink from it. Practically, we did not find it usable. The kitchen was well stocked and the portable butane stove worked like a champ.That said, the Bee was missing some key features or had other flaws: the windows lacked curtains or any kind of screen. At night anyone could see in. A number of features needed work: broken lights and hinges, a sliding door that could only be closed fully from the outside, and loose flooring.Outdoorsy/Value of Rental: 0 Stars
We payed over $800 to use this van for just over 48 hours. There was a professional cleaning fee equal to an entire rental day in cost, and Outdoorsy service fee (despite them taking a % of the rental cost itself) and mandatory insurance that we understand is hard to make a claim against. Frankly we would have been better off staying at a super high-end hotel. Needless to say, we will not use this service again and we encourage you to look closely at Outdoorsy's policies that severely impact the value of their service.Bottom line: ours was not a great rental experience, but we refuse to give the owner a bad rating. The Bee may be for you--just be clear about what you are renting.
The owner is a delight. Carrie did everything she could to make our experience pleasant. This was particularly notable as she had a lot going on the weekend we rented, but still made time to give us the information we needed for our trip. Her communication with us was great.Van Experience: 2 stars
The Betsy Bee is a 2006 Dodge Sprinter with almost 240,000 miles. It drove, sounded, and felt its age. Do not expect this van to be a cultured modern Mercedes Sprinter. Its diesel engine ran well, but used 13.8 gals of fuel to travel 200 miles. Not a fuel sipper.The van showed significant sway as we drove. Its older suspension I suspect was the culprit. My companion hated it and found herself bracing through every curve to the extent that at the end of our short 2-hour drive her legs ached. And this was us traveling at well below speed limit speeds.The Bee is missing crucial safety features including a back-up camera. Throughout our trip several warning lights remained lit, raising concerns. Carrie missed letting us know about those. We were very surprised during orientation that while the van came with a great stereo system that supported Car Play, the option to include a back-up camera was not chosen.The build itself was functional if cramped. The bed was comfortable memory foam and slid forward to be a full queen and back to create a bit more room in the van. The refrigerator worked well, but is located under a seat that made it hard to access. The sink and water system worked, but was home made in design of its supply and grey water. You could not drink from it. Practically, we did not find it usable. The kitchen was well stocked and the portable butane stove worked like a champ.That said, the Bee was missing some key features or had other flaws: the windows lacked curtains or any kind of screen. At night anyone could see in. A number of features needed work: broken lights and hinges, a sliding door that could only be closed fully from the outside, and loose flooring.Outdoorsy/Value of Rental: 0 Stars
We payed over $800 to use this van for just over 48 hours. There was a professional cleaning fee equal to an entire rental day in cost, and Outdoorsy service fee (despite them taking a % of the rental cost itself) and mandatory insurance that we understand is hard to make a claim against. Frankly we would have been better off staying at a super high-end hotel. Needless to say, we will not use this service again and we encourage you to look closely at Outdoorsy's policies that severely impact the value of their service.Bottom line: ours was not a great rental experience, but we refuse to give the owner a bad rating. The Bee may be for you--just be clear about what you are renting.
Kim H.
5September 2022
carrie is great but make sure you get a run down on all the features before you go
Carrie’s answer
I hope to have you come rent Netsy again. Two nights free for you!
Megan S.
5September 2022
Carrie’s van was awesome! It was the most comfy adventure vehicle for a sister road trip. Cozy bed, phone charging stations, mini AC fan, and full kitchen set up!There were some little things that happened with the mechanicals. AC in cab wouldn’t always turn on with wonky vents which was challenging in the heat but workable. Some engine lights came on and off which was stressful but we made it.Overall I would highly recommend renting from Carrie!
Carrie’s answer
Thanks Megan!!
Eric R.
5June 2022
Fun!
Ilario H.
5June 2022
The bed in Carrie’s van was soooo comfy! Slept like a baby.
Scott H.
1April 2022
Carrie was great, but I feel the service is rigged with alot of hidden fees. I agree with the "read all the fine print" but stacking fee's on top of fee's, and also screwing over the renter and the person that rents at every turn.....this seeks to be a predatory service, not actually looking out for ourdoorsy people. I spoke to the manager yesterday, but more came through from the person I rented from of how you guys charge, etc....she was fine with it, I am not. I will not be using Outdoorsy again, and will not refer my outdoor clients to it either, I don't feel like the level of service doesn't rate the cost. We're mountain guide climbing company, and get many people looking for this service, it's unfortunate I will not be able to refer.
