As first time renters on the site, our experience with Kaelan was fantastic. Upon my decision to rent, he gave multiple suggestions on locations where to go. Ultimately, we reserved a spot at Pismo coast RV resort, which was a beautiful location.On the da of our booking, the Brinkley was delivered as promised. Completely set up and ready to use. It is indeed a new RV. The insides were immaculate, as seen in their photos. The common area seemed even more spacious in person. New and modern looking fixtures. Lines were clean as well. My son particularly liked the bunk beds.If I come back to SLO for RV camping, I will be looking up this RV again.