57 reviews
(4.5)
marcus G.
5November 2024
Maria C.
0October 2024
Overall experience was good. There are a few things that need attention on this RV: 1) Fold out air mattress is in bad shape, and there was no pump to inflate 2) water tank was only 20% 3) all the batteries for the remotes were low.
Maria C.
4October 2024
Overall experience was good. There were a few things on the RV that need attention; 1) AC problem where the RV was not cool during the day. 2) Satellite lost signal throughout the day 3) only 20% water in the tank 4) Batteries in the remotes were low
Daniel B.
5September 2024
We rented the 2021 Winnebago adventurer AE with the wheelchair lift so we could travel with my mom, who is now in the very late stages of ALS (Lou Gehrig's disease), to my little brother's wedding in Nebraska. This RV was the most comfortable way for her to travel. Ultimate Tailgating was extremely flexible and easy to work with. The RV was just returned to them on the same day we picked it up and they worked with us to have it ready to go the same day. We made it to the wedding to fulfill one of my mom's most important wishes to go to my brother's wedding, and see all her grand children together. And it simply wouldn't have been possible without this RV and the customer service from them. I cannot thank them enough for these memories.
Kyle S.
5July 2024
The van was excellent, well outfitted, drives well, and had pretty much every feature we could have asked for. Being able to run everything using the Volta electric system, even AC, was really great, especially since we were traveling with our dog. Only issue we ran into was the rooftop ventilation fan didn't work but this wasn't a huge deal. Prices could have been cheaper for add ons like linens but they were up front with the prices.
Steven T.
5July 2024
RV was amazing, Ultimate Tailgating was extremely helpful. Very short Uber ride to pick up and drop off from SEA. Zero complaints. I needed help throughout our trip with some features of the RV that I was unfamiliar with and the responses were spot on and on time. Would highly recommend!! It worked perfectly for us.
1 Photo submitted by Steven T.
john M.
2July 2024
First and most important
1. The generator was cutting out
We had no air in 95 degree heat
I called and left a message and no one responded
So we took it upon ourselves to check the system
To find out that there was no oil in the engine we
Put the proper oil and it was better not cutting out as much
2. The outside flat grill was utterly disgusting
So rusted we could not use it.
We had to repair the wardrobe mirror it almost fell off
So we secured it with duct tape
3.there was not any water in the tank
And we were never told where to put it in
4.we were told that there were places to dump waste water at every large fueling station (loves race circle)
None of them
5.the governor kicked in at 60
The vehicle could not get out of its own way
It’s was all over the road at 60 mph it’s in need of front alignment I know it’s new and I don’t understand why it was so shaky
1. The generator was cutting out
We had no air in 95 degree heat
I called and left a message and no one responded
So we took it upon ourselves to check the system
To find out that there was no oil in the engine we
Put the proper oil and it was better not cutting out as much
2. The outside flat grill was utterly disgusting
So rusted we could not use it.
We had to repair the wardrobe mirror it almost fell off
So we secured it with duct tape
3.there was not any water in the tank
And we were never told where to put it in
4.we were told that there were places to dump waste water at every large fueling station (loves race circle)
None of them
5.the governor kicked in at 60
The vehicle could not get out of its own way
It’s was all over the road at 60 mph it’s in need of front alignment I know it’s new and I don’t understand why it was so shaky
Jesse T.
5July 2024
We had reserved RV with another service that fell through at the last minute and UT really came through for my family. They stayed after hours to check over the pickup process and instructions; and made themselves available to us during the entire experience. Great job and very professional as well. Thanks to Micheal and Bobby our July 4th holiday was filled with great memories. Will definitely use them in the future.
Tricia F.
5July 2024
Incredible experience from start to finish! Van was great and had everything we needed. Amanda was so great at drop of and pick up, made things super easy!! Will definitely rent again and would recommend to everyone!!
3 Photos submitted by Tricia F.
Sharon S.
5June 2024
Sharon S.
5June 2024
Sharon S.
5June 2024
Sharon S.
5June 2024
Shawn P.
5June 2024
Great RV, I highly recommend this unit. Plenty of room for family. Great company with excellent service! This is an experience everyone should try with family or friends.
Christopher P.
5June 2024
These guys were amazing, couldn't have been more customer friendly, responsive and easier to work with. Will definitely be using them going forward for any needs around the US. Can't say enough good things about them.
Edward B.
2May 2024
RV was dropped off for a 2 day music festival. When we arrived there were no instructions of any sort. The water in the shower trickled and was not warm/hot. The refrigerator was non functional.
The next day an employee of the rental company came out. He admitted that the reason the water trickled was because he had forgotten to flip some sort of switch when he dropped the RV off. The hot water was a mystery but finally after many hours he managed to fix the hot water issue. The refrigerator never worked at all.
The technician did bring us a couple coolers full of ice later in the day.
The “kitchen package” I purchased consisted of new, in the box, albeit extremely low quality, pots and pans, silverware and plates. The technician advised that they buy cheap items at WalMart and then throw it all away after each rental.
Given the cost, nearly $5,000, of the rental we thought some sort of refund was in order.
We went home and called the owner multiple times. More than a week later he has not responded.
I would think to retain clients for future rentals and to generally be fair that a refund in the $1,000 range would be appropriate. Apparently, they have their money and are on to the next event. Lack of refrigeration at a two day festival is a BIG DEAL. This is system that should be checked prior to delivery. Beyond the spoiled food and the aggravation I am most disappointed in being ignored post rental.
I realize unforeseen things happen but a quality business would address the issue and offer some sort of accommodation.
The next day an employee of the rental company came out. He admitted that the reason the water trickled was because he had forgotten to flip some sort of switch when he dropped the RV off. The hot water was a mystery but finally after many hours he managed to fix the hot water issue. The refrigerator never worked at all.
The technician did bring us a couple coolers full of ice later in the day.
The “kitchen package” I purchased consisted of new, in the box, albeit extremely low quality, pots and pans, silverware and plates. The technician advised that they buy cheap items at WalMart and then throw it all away after each rental.
Given the cost, nearly $5,000, of the rental we thought some sort of refund was in order.
We went home and called the owner multiple times. More than a week later he has not responded.
I would think to retain clients for future rentals and to generally be fair that a refund in the $1,000 range would be appropriate. Apparently, they have their money and are on to the next event. Lack of refrigeration at a two day festival is a BIG DEAL. This is system that should be checked prior to delivery. Beyond the spoiled food and the aggravation I am most disappointed in being ignored post rental.
I realize unforeseen things happen but a quality business would address the issue and offer some sort of accommodation.